倍捷擁有專業(yè)級的團隊，與終端客戶緊密配合。為了加強團隊專業(yè)化水平，倍捷為員工提供大量的培訓和內(nèi)部晉升機會，讓員工與企業(yè)一同成長。同時，Steven強調(diào)了公司“I Care”的價值理念：誠實守信，開拓創(chuàng)新，團結(jié)合作和為客戶提供服務(wù)。倍捷相信產(chǎn)品和技術(shù)都會改變，但是核心價值不會改變，這也順應(yīng)了中國人的一句老話：不忘初心，方得始終
電商平臺只是一個工具，是讓客戶獲取資訊、庫存信息、行業(yè)經(jīng)驗和產(chǎn)品信息的渠道。通過這個平臺，結(jié)合倍捷本地組裝產(chǎn)線、海量庫存以及專業(yè)的增值服務(wù)，能夠讓倍捷的互連解決方案更容易被客戶被搜索到，也讓客戶更輕松的購買心儀的產(chǎn)品。在精簡購物流程的同時，提升了客戶體驗。
面對為何在進入亞洲市場四年后，才開始增強電商模式的疑問，StevenFisher解釋道，“連接器行業(yè)本身的標準化程度非常低，對于客戶而言，如果在沒有專業(yè)咨詢的輔助下，會有選錯產(chǎn)品的可能性。我們不希望客戶因為訂購了不適合的連接器而產(chǎn)生麻煩。此外，倍捷并不會隨波逐流，而是跟隨客戶的腳步去精進。電商平臺，無遠佛界，日夜無休，是的客戶體驗方式。如今倍捷的業(yè)務(wù)愈發(fā)成熟，行業(yè)發(fā)展也更加先進，電商模式可以帶給客戶多一種購物選擇。實際上，倍捷已有20%的業(yè)務(wù)是來自其他分銷商或電商平臺
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